Managed Services and Support

Salesforce Managed Services is a flexible, scalable and economic solution to create value for your investment and you would't need to hire need to hire additional dedicated or full-time employees. Salesforce maintenance have been handled by a person with admin skills and with basic development support. The obsrevation over the period of time seen the an organization requires the necessary capabilities to support, sustain and extend a Salesforce.

What we do

With this service, you will be assigned a dedicated Salesforce Consultant who will work with your team and introduce new features to your Salesforce instance. This will allow your organization to save time, money and headaches associated with maintaining and optimizing your Salesforce environment. Salesforce Managed Services can be leveraged across the most common Salesforce products including, but not limited to, Sales Cloud, Service Cloud, Community Cloud, Pardot, Platform or CPQ.

We can help you with the Salesforce Org that you have been using for a long time in which there might be still some technical debt, unused functionality and bunch of missed opportunities. Our team of Salesforce (and other technology!) experts can provide technical support to help your admin thrive. With our Integration implementations, troubleshooting and custom APIs. you can have real-time data synchronization on your fingertips. You can have analytics at your and dashboards customized as per requirement at your disposal to show you the metrics that really matter.

RT Offerings

  • Admission Process - As a Salesforce Managed Services Provider, we will offer you complete Salesforce CRM setup, configuration, management and security of the CRM. Our Salesforce experts will help you with the creation of workflows and build processes that enable a smooth workflow experience without any flaws.
  • Salesforce Updates and Support - Every Salesforce release will share what are new updates and features. Our team experts will help you with change management and provide the required training for better use of the updated features. Seamless data flow and capturing are necessary and through this service, we will help you to adapt to the new developments in the Salesforce org.
  • Ongoing Enhancement - Your business has evolved and so should your Salesforce org. Let us manage your Salesforce backlog, streamline business processes and oversee continuous delivery so you can provide more transparency to leadership.
  • Monthly Health Check - We will review your Salesforce environment to make sure the latest features and functionality are covered and put together a list of recommendations that can be implemented over time.
  • Analytics, Reports & Dashboards - You’ll gain access to reports and dashboards custom built for your business to show you the metrics that really matter. This can be done for a set of users, specific departments or company wide.
  • Training & User Adoption - Once we introduce new features to your Salesforce environment, we’ll be sure that your team is properly trained on what was introduced to help drive user adoption. This service is available both onsite and offsite.